Account Management for Online Product

How to Update or Change credit card or payment types for the online application
We understand that you may need to make changes to your payment process for plans and update payment type for existing plans. Here are steps on how you can...
Wed, Aug 9, 2017 at 11:27 AM
How to change the main user in the online application
If you need to change the main user's email and or password please follow these simple steps and update the info as needed 1. To change it in the B...
Tue, Aug 1, 2017 at 10:52 AM
Online application automatic payment reminder
For our online plans that have a built-in renewal -- our Credit Card Processor Blue Snap will send this reminder before the card on file is run.    If ...
Tue, Aug 1, 2017 at 11:21 AM
How to reactivate your account for the Online Version
We offer 2 types of products CD and Online.  Based on that your reactivation options are different.   For the Online Nutritionist Pro modules -- you can...
Tue, Aug 1, 2017 at 10:30 AM
How to manage my account add users, update users in the online application
We offer an easy to use Admin Dashboard that allows you to manage your account faster and more efficiently.   You can add users, update users, assign ri...
Tue, Aug 1, 2017 at 10:34 AM
How to ADD more time to my account after my 3 day access has run out?
In April 2017 Axxya launched a Free Trial for our online application.  We recommend our clients to try the Free Online Trial to see how the Recipe Analys...
Tue, Aug 1, 2017 at 10:29 AM
Can I get a free trial for the online label application?
Yes we are thrilled to offer a FREE Trial for the online application.  To register click here.
Tue, Aug 1, 2017 at 10:33 AM
I have forgotten my password
No worries we have built a forget pass feature on the login screen.   Click on this link and access the forget password feature  A temporary passwor...
Tue, Aug 1, 2017 at 10:31 AM
How do i access my NexGen application
Once you payment is complete you will be taken to the login page. You can login using the email and password you used during purchasing.  
Mon, Mar 21, 2016 at 11:17 AM
Your username and password dont match message when you try to log in
Our online application requires users to login using the log in credentials created at the time of purchase.  Please use that to access the application.   ...
Tue, Aug 1, 2017 at 10:31 AM