Account Management for Online Product

How to update payment for the online application
We understand that you may need to make changes to your payment process. We use Blue Snap as our payment processor here is the link for you to manage y...
Tue, Oct 26, 2021 at 11:10 AM
How to purchase products, add/update users, reactivate account in the online application
We offer an easy to use Admin Dashboard that allows you to manage your account faster and more efficiently.   You can add users, update users, assign ri...
Tue, Dec 14, 2021 at 12:14 PM
How to cancel your online account?
We understand that you may need to cancel your Nutritionist Pro™ online account.   We offer 2 options for cancelling your account: If you think you wi...
Tue, Oct 26, 2021 at 12:24 PM
Can I change plans after purchasing?
Yes, you can upgrade to a higher plan right away at the time of your next renewal. Refunds cannot be issued for payments already made and we don't prov...
Tue, Aug 1, 2017 at 10:32 AM
How to change the main user in the online application
If you need to change the main user's email and or password please follow these simple steps and update the info as needed 1. To change it in the B...
Tue, Aug 1, 2017 at 10:52 AM
Online application automatic payment reminder
For our online plans that have a built-in renewal -- our Credit Card Processor Blue Snap will send this reminder before the card on file is run.    If ...
Tue, Aug 1, 2017 at 11:21 AM
How to reactivate your account for the Online Version
Steps for reactivating:  Log into the online account and click on the top username, and select Manage Accounts.  From the left hand navigation select Sub...
Tue, Oct 26, 2021 at 12:53 PM
How to ADD more time to my account after my 3 day access has run out?
In April 2017 Axxya launched a Free Trial for our online application.  We recommend our clients to try the Free Online Trial to see how the Recipe Analys...
Tue, Aug 1, 2017 at 10:29 AM
Can I get a free trial for the online label application?
Yes we are thrilled to offer a FREE Trial for the online application.  To register click here.
Tue, Aug 1, 2017 at 10:33 AM
I have forgotten my password
No worries we have built a forget pass feature on the login screen.   Click on this link and access the forget password feature  A temporary passwor...
Tue, Aug 1, 2017 at 10:31 AM