Account Management for Online Product

How to update your credit card for payments?
We understand that you may need to make changes to your payment process. There are 2 options to update the payment methods.   For the Online applica...
Sun, Apr 2, 2023 at 6:06 PM
How to Cancel, Freeze or Purge your online account?
We understand that you may need to cancel your Nutritionist Pro™ online account.   We offer 2 options for cancelling your account: If you think you wi...
Sun, Apr 2, 2023 at 5:59 PM
How to purchase products, add/update users, reactivate account in the online application
We offer an easy to use Admin Dashboard that allows you to manage your account faster and more efficiently.   You can add users, update users, assign ri...
Tue, Dec 14, 2021 at 12:14 PM
How does the freeze pricing work?
We understand that you may need to cancel your Nutritionist Pro™ online account.  See details via this link https://nutritionistpro.freshdesk.com/suppor...
Thu, Apr 6, 2023 at 6:47 AM
How many recipes/labels can be added to the online system?
We offer our clients a fair usage policy.  If you have any idea how many recipes/labels you plan to add to the system let us know, and we can talk to our t...
Thu, Apr 6, 2023 at 6:45 AM
Can I change plans after purchasing?
Yes, you can upgrade to a higher plan right.  o change your plan log into the application and go to Manage Accounts.  To access Manage accounts click on you...
Sun, Apr 2, 2023 at 6:07 PM
How to change the main user in the online application
If you need to change the main user's email and or password please follow these simple steps and update the info as needed To change it inside the N...
Sun, Apr 2, 2023 at 7:54 PM
Online application automatic payment reminder
Our online application will run the primary card on file.  To update your card login to Nutritionist Pro and go to Manage Account by clicking the username i...
Sun, Apr 2, 2023 at 7:59 PM
How to reactivate your account for the Online Version
Steps for reactivating:  Log into the online account and click on the top username, and select Manage Accounts.  From the left hand navigation select Sub...
Tue, Oct 26, 2021 at 12:53 PM
How to ADD more time to my account after my 3 day access has run out?
In April 2017 Axxya launched a Free Trial for our online application.  We recommend our clients to try the Free Online Trial to see how the Recipe Analys...
Tue, Aug 1, 2017 at 10:29 AM