When the Nutritionist Pro Network Service is stuck at starting follow these steps to stop the service without rebooting the server.   

  1. Open an elevated command prompt (right click command prompt, run as administrator) and type in: sc queryex NutritionistPro
  2. Make note of the PID (Process ID) and Kill the PID
  3. From the same command prompt type in:  taskkill /f /pid [PID]Where [PID] is the service number.


Please note if your application is installed on aa

  • The service creator ONLY sets up for the path on the C drive. If the installation is on another drive, it has to be edited through the registry.  So if it's installed on anything but the C drive, the tool will just create a service pointing to the default c:\Axxya Systems
  • The service could be fixed manually and not require a reboot.
  • If it's stuck at starting (which is what happens when this happens), you can pull the PID and kill the task.
  • That'll allow you to "play" with it without rebooting
  • To do that you have to go into the command prompt.
  • Type "sc queryex NutritionistPro" without the quotes
  • Find the PID
  • Then "taskkill /f /pid [PID found from query above)" without quotes
  • Those two commands will kill the hung service and allow you to edit it.